When tickets are bought second hand, we have no way of confirming the authenticity of the ticket until it is scanned at the entrance. It is the original buyer of the ticket who stands as a customer with us and is the one who will receive our information before the concert. Therefore, we always encourage buying tickets from our official retailers or via livenation.se.
If you experience any issues with your booking or during the event, or have second hand tickets to an event that gets cancelled, we will not be able to assist you with any refund or compensation since you are not stated as the ticket purchaser with us.